Emergency/After Hours

After Hours or Holidays:

Call our regular office number at 910-246-BABY (2229) if you are a registerd active patient and need us after hours or on a holiday. Follow the phone prompts, and one of our providers will return your call.

Appointment Request or Medication Refill After Hours:

Please use the patient portal after hours to request these services. The after hours or holiday phone service number above cannot be used to request an appointment or a medication refill after hours. 

Same Day Appointments:

We always have same day appointments for your sick child regardless of what time you call during office hours.

Emergency Situations:

For many situations, it is best for a child to be seen in the Medical Home rather than The Emergency Room or an Urgent Care Facility. If it is an emergency, go to the nearest Emergency Room (ER). If you are unable to get to the ER, call 911 immediately. 

It is an EMERGENCY when you have: 

  • Choking 
  • Severe or Unusual Bleeding 
  • Trouble Breathing 
  • Poisoning 
  • Broken bones 
  • Severe Chest Pain 
  • Deep Cuts 
  • Severe Burns 
  • Suddenly not able to move or speak  
  • Seizures

It may not be an emergency when you have: 

  • Coughing 
  • Vomiting 
  • Stomach Ache 
  • Diarrhea 
  • Sore Throat 
  • Cold 
  • Bruises 
  • Bumps 
  • Cuts 
  • Scrapes 
  • Rash 
  • Mild Fever 
  • Ear Ache 
  • Pink Eye 

Use our office number or the patient portal for these non-emergency conditions that you have concerns about. Our established patients have direct access to an on-call provider 24 hours a day, 7 days a week. 

The on-call provider can be reached at (910) 246-BABY(2229) and has direct access to your chart for reviewing your medical history and medications.

Co-Management Agreement:

After calling and speaking to one of our providers if  the decision is made to seek treatment when our office is closed please try and visit one of FirstHealth's Convenient Care locations. Premier Pediatrics has a co-management agreement with FirstHealth Convenient Care to facilitate optimal healthcare effeciency for our patients. By using one of the FirstHealth Convenient Care offices it allows us as your Medical Home to have excellent communication and timely transition of your care. 

Locations:

FirstHealth Convenient Care-Whispering Pines

Located in the Food Lion Shopping Center

7473-C HWY 22

Whispering Pines, NC 28327

910-215-5100

 

FirstHealth Convenient Care-Hamlet

Located across from Richmond Community College

1021 W. Hamlet Avenue

Hamlet, NC 28345

910-417-4100

 

FirstHealth Convenient Care-Pinehurst

Located in the Harris Teeter shopping center

150 Ivey Lane

Pinehurst, NC 28374

910-215-5200